Psychological Safety & Psychosocial Risk Consulting for High-Stress Workplaces
Practical, evidence-based assessments and strategies that protect your people and your organisation.
Sustaining the People and Systems Behind the Mission
Across the community and humanitarian sectors, people hold immense compassion — often working amid trauma, limited resources, and complex, high-stakes environments. Yet research shows that the greatest risks don’t come from the work itself, but from what surrounds it: excessive workload, unclear leadership, poor change management, toxic culture, and systemic pressures.
I partner with purpose-driven organisations to design systemic safety for trauma-exposed workforces. I take a trauma-informed approach, recognising that trauma and adversity are common- and shape how people communicate, relate, and respond under pressure.
Sustainable, tangible, scaleable.
PSYCHOSOCIAL RISK & SAFETY
Identify, assess, and manage psychosocial risk in line with legislation and best practice. We uncover what’s really driving stress, burnout, conflict, and disengagement and then translate this into clear, defensible actions leaders can implement. Practical, compliant, and human.
TRAUMA-INFORMED CULTURE & WORK DESIGN
We partner with you to turn insight into change.
We embed psychological safety into leadership, systems, and everyday ways of working, so safety isn’t just a policy, but a lived experience. Tangible, sustainable, and built for high-stress environments.
About us
Founded by Wiebke Queisser, an experienced management consultant with a psychology background (from Germany, currently not a registered psychologist in Australia), we combine deep psychological insight with a strong understanding of human services environments and strategic systems thinking. Supported by our expert partner collective, we help organisations in high-stress settings solve their most complex psychological safety challenges.
Supporting people who support others.
What guides our work
Strengths-based
Uncovers what’s already working, identifies protective factors, and strengthens existing capacity to support staff wellbeing in meaningful, sustainable ways.
Strategy-driven, lasting impact
Focuses on systems change, not one-off workshops—embedding safety and wellbeing into everyday ways of working.
Practical & sustainable
Centred on small, realistic shifts that fit into daily work, supporting habit formation and long-term change.
Trauma-informed & ethically grounded
Trauma-informed, with deep experience supporting teams in high-stress, trauma-exposed environments, addressing cumulative stress, moral injury, and burnout.
Informed by Mission-Driven Realities
Shaped around the real constraints of purpose-led organisations: limited resources, heavy workloads, and constant demand.
Building the business case for investment in psychosocial safety management
The knowledge- experience gap
Our assessments uncovered a critical gap: while staff were highly trauma-aware and understood the importance of safe, supportive relationships, many were living with physiological stress and nervous system strain. This disconnect between what people knew and what they were actually experiencing was quietly eroding psychological safety, trust, and a sense of belonging across the organisation.
This highlights that nervous system dysregulation is often systemic, not individual. When systems are unstable, roles unclear, or support structures weakened, even highly trauma-informed staff remain in survival mode.
Rethinking stress in high-risk professions
Research has found that, contrary to conventional wisdom, for police and first responders, exposure to job content stressors - (e.g., from traumatic situations, emergencies, violence) is not always as stressful as the job context stressors - (e.g. the lack of supervisory or support, poor team culture etc.) (Newman & Rucker-Reed, 2004; Evans & Coman, 1993; Morash et al., 2008; Barron, 2008).
This highlights the importance of understanding the organisational context in which the risks are being managed, and how risks may play out in that context.
Insights and research for you to explore
Here is a collection of latest insights I really trust being cutting edge in the field of wellbeing, trauma and leadership.
